A: Yes,sample order is available for quality check and market test.
2. Q: What’s the delivery time?
A: It usually takes about 15 working days for samples,25 working days for mass production based on specifications for your order and quantity.
3. Q:What's your payment terms?
A: We usually accept T/T or L/C at sight as the main payment terms,and
other payment can also be negotiated.
4. Q: Do you have the products in stock?
A: No,all ebikes will be newly produced according to your order including samples.
5. Q: Can I mix different models in one container?
A: Yes, different models can be mixed up in one full container.
6. Q: How does your factory do regarding the quality control?
A: Quality is priority. We always attach great importance to quality controlfrom the very beginning to the end of the production. Every product will be fully assembled and carefully tested before packing and shipping.
Frame: 3 years quality warranty.
Battery: we provide 24 months quality guarantee for Li-ion battery.
Electric motor: we provide as long as 12 months quality warranty.
Charger: we provide 12 months quality warranty.
Controller: we provide 12 months quality warranty.